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Terms and Conditions

Copyright 

All content on the Kate Garey website or designs are: © Kate Garey. All rights reserved. Kate Garey takes the protection of intellectual property rights, including copyrights, very seriously. Kate Garey will legally pursue any misuse of the Site and designs/or the services contained within, if you infringe or misappropriate the intellectual property rights, including copyrights. 

1. PAYMENT

We now accept payment by most major credit & debit cards through PayPal and Shopify securely.  

Paypal

 

If you really would prefer to pay via cheque (UK ONLY) please contact us to make arrangements. Email info@kategarey.com 

2. DELIVERY 

We Ship World Wide. 

Orders are usually dispatched within 3 days but please allow up to 28 days for delivery (within the UK). 

If you have any questions or queries please contact us by using the contact form or email us info@kategarey.com 

3. RETURNS 

We will exchange or refund any (excluding sale) item you are not happy with. They must be returned in their original condition within 14 days of receipt. Please ask for a proof of postage certificate from your post office for your returned item as we cannot be held responsible for anything that gets lost or damaged in transit. Delivery charges will not be refunded. 
If an item you have received is damaged please inform us within 24 hours to arrange for a replacement to be sent. 
* Sale and Goody Bag items are non-refundable. 

4. CUSTOMER CARE 

If you have any questions or queries please contact us by using the contact form or email us mail@kategarey.com. We will aim to get back to you within 48 hours.

5. NEW STUFF 

To be notified of new products its best to join our Facebook page or our mailing list as an email will be sent out as soon as there are any new products. 

6. PRIVACY 

Any information we collect from you is for the sole purpose of processing your order and will not be sold, exchanged or otherwise disclosed to anyone. We do not keep, store or share any financial information. 

7. ECO & ETHICAL 

Due to increasing popularity, Kate Garey, no longer hand makes all products herself. We have sourced small ethical companies worldwide to make some products but they will still be made in limited numbers to keep them special. 
All The products are made to be as eco friendly as possible and are not tested on Animals.

8.CONTACT DETAILS 

E-mail: mail@kategarey.com ,  I will aim to get back to you within 48 hours 

Office Address: KateGarey.com, The Cats Meow, 45 St Marys Road, Hastings, East Sussex, TN34 3LW